A SQUEAKY WHEEL GUIDE 13

TO LOCAL ADVOCACY

Later, Schuh worked with the Phoenix Police Department to address disability parking abuse.

“We did a video to train police on why they must issue citations,” she says, noting that many cops are reluctant to ticket.

“We launched a whole campaign about the problems that people with disabilities face.”

Schuh’s experiences reinforce that city employees often have not had a personal experience with disability, so they are ignorant of needs and uncomfortable asking about them.